Thalys renews passenger Wi-Fi contract with Icomera

Cross-border high-speed operator Thalys has renewed its contract for on-board passenger Wi-Fi with Icomera.

Thalys, the high-speed international train operator that carries more than 7.8 million passengers a year to destinations in Belgium, France, Germany, and the Netherlands, has renewed its contract for high-speed wireless internet-connectivity with Icomera.

Thalys first chose Icomera to supply the Wi-Fi service on board its 26 eight-car trains in late 2014, and the fleet-wide installation project was completed on schedule the following year. Icomera’s SureWAN™ technology, which intelligently aggregates the multiple cellular networks available along the train’s route, gives Thalys’ passengers quality onboard Wi-Fi experience, even when travelling at 300km/h.

Icomera supports the trains’ onboard networks with a suite of fully integrated cloud-based management tools and a 24-hour Network Operations Centre, working 365 days a year. This means that any issues are swiftly remedied and, in some cases, averted entirely through pre-emptive action.

Bertrand Gosselin, Thalys.

The decision to extend its partnership with Icomera allows Thalys to take advantage of the latest advances in wireless Internet technology. Its customers can expect to see an increase in the quality of service as a result.

Thalys CEO Bertrand Gosselin said: “At Thalys, we are a forerunner and have been offering Wi-Fi on board our trains since 2008. We are constantly seeking to innovate and providing our customers with a quality experience at 300km/h.

“Our partnership with Icomera is key with these objectives”.

Magnus Friberg, Icomera.

Icomera CEO Magnus Friberg added: “At ENGIE Solutions and Icomera, we work to promote green and connected mobility that contributes to improving the living environments of users.

“Aware that the attractiveness of public transport is a natural part of this mission, we are eager to provide Thalys, which is an essential partner in this mission, with all the improvements that will enable it to reaffirm its commitment to quality to its passengers”.

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